Terms of Service & Store Policies

1. Payment Terms & Order Processing

• Pre-paid Model: All orders across all categories (Physical Goods, Digital Products, and Educational Courses) require 100% advance payment at checkout. Orders are dispatched or activated only after successful payment confirmation.
• Payment Methods: We accept major international Credit/Debit cards (Visa, MasterCard) via secure gateways, as well as approved local bank transfers and digital wallets.
• Pricing & Currencies: Transactions are billed in USD for international customers and PKR for local orders.

2. Quality Inspection & Product Standards

• Physical Product Guarantee: Every physical item listed is physically received, tested, and inspected by our team prior to storage and dispatch to ensure zero defects and high quality.

3. Replacement Policy (Physical Products Only)

• Strict No-Refund Policy: We do not offer cash refunds or returns on any purchase.
• Replacement Eligibility: Replacement is granted EXCLUSIVELY for Physical Goods if:
  • The product arrives damaged or defective.
  • An incorrect item or specification was dispatched.
• Claim Deadline: Requests must be filed within 48 hours of delivery with supporting unboxing video proof.
• Exclusions: Damage caused by improper user handling or claims filed after 48 hours are ineligible for replacement.

4. Digital Goods & Educational Courses Policy

• Final & Non-Refundable: All sales of Digital Products (software tools, app subscriptions, digital licenses) and Educational/Online Courses are 100% Final, Non-Refundable, and Non-Replaceable.
• Access Delivery: Access keys, accounts, or enrollment links are dispatched to the registered user email immediately upon payment approval.

5. Multi-Level Marketing (MLM) & Referral System

• Independent User Conduct: Members joining via the referral network operate under independent compliance rules.
• Commissions & Claims: Commissions are paid according to platform rules. Buying a product or course does not guarantee financial return without active network performance.
• Fraud Prevention: Fraudulent activity, artificial system manipulation, or abuse of the referral structure will lead to permanent account suspension.

6. International & Domestic Shipping

• Delivery Timelines: Local deliveries take 3–5 business days; international shipments take 7–14 business days depending on destination customs clearance.
• Customs & Taxes: International buyers are responsible for any destination import duties or regional taxes.